Our Practice

Here at Lagan Dental we aim to respect your time as much as you should respect ours. Short notice cancellations, failure to attend and arriving late disrupts our other patients and staff members. We are a small independent, personable dental practice who cannot accommodate the strain of missed appointments. A missed appointment or short notice cancellation represent scheduling problems for other patients looking to book. Due to the difficulties of filling last minute cancellations we require 24 hours notice.

Please advise us as soon as possible if you need to rearrange an appointment so that we can offer your time to someone who is in urgent need of dental care. As we turn away other patients to hold your appointment time, any missed or short notice cancelled appointment will attract a cancellation fee.

• If you have provided us with a mobile telephone number, you will receive a courtesy reminder SMS 24 hours prior to your appointment. Please bear in mind should you not receive a reminder that it remains your responsibility to remember your appointment.
• We understand that things come up. Rescheduling or cancelling appointments with more than 24 hours notice is not a problem.
• Failing to attend or cancelling appointments with less than 24 hours notice may incur a fee. This is payable prior to you making a further appointment.
• Recurrent failure to attends, short notice cancellation or unpaid balances will result in deregistration from the practice.